How do I refresh the TV Guide?

In this tutorial we will show you how to refresh the TV Guide.

Step 1.

To refresh the TV Guide, click the button with 3 dots in the top right corner of the screen.

You must be in Live TV or TV Guide categories to see these 3 dots.

Step 2.

Click Refresh TV Guide.

Step 3.

Click Yes.

Step 4.

You will now see the TV Guide downloading, and inserting.

This process can take up to 1 minute to complete.

Step 5.

When it is finished, you will see a message popup saying “TV Guide Imported Successfully!”

Your TV Guide is now refreshed.

Sometimes the TV Guide can be showing something different than what is actually playing. While this can be really annoying, it is completely normal. The reason why this happens is because our TV Guide provider sends us the west coast information for the channel while we are showing an east coast feed (or vice versa).

There is nothing we can do about this besides report it to them. You can help us do this by going to our Live TV Issue Reporting page. 

Need additional help? 24/7 Text Support: (917)284-4395